FAQs for requesting copies of your health records

FAQs for Requesting Copies of Your Health Records

It is important and helpful to have copies of all of your medical records for any visits you have had with healthcare providers. The records however, do not come to you. You must initiate the process. Some of the most frequently asked questions regarding requests for information listed below may help you in this process.

Who is authorized to sign to release of my medical record/health information?

The following people are authorized to sign for release of your health information:

The patient
Power of attorney if the patient is unable to sign
Parent, if the patient is younger than age 18
Parent and minor if the patient is 12 to 17 years of age and receiving psychiatric, alcohol, or drug treatment services
Legal guardian
Representative of the estate for deceased patients

How much does it cost to obtain a copy of my health information? (comment: responses may vary by provider)

There is no charge for releasing copies of health information directly to other healthcare providers.

Patients will be charged a fee for copies of their health information.

To reduce the cost, patients should consider requesting specific information rather than a complete record.

The fee for patients to access copies of their health information will be specific to each provider.

May my spouse request and receive copies of my medical record?

No. Another person can not receive copies of your medical record without a consent (ROI) form authorizing the provider to release copies of your records to him or her.

Can the information be faxed to me?

No, providers can not fax medical records or any health information due to confidentiality issues.

How long do providers keep records/how far back can I request information?

The answer to this question will vary by state. Most states require medical records to be kept for the statute of limitations period for adults and age of majority plus the statute of limitations period for minors. The time period varies by state, but in general is anywhere from 7 to 10 years. There are some providers who keep information much longer than the mandatory minimum, so you should check directly with the hospital or physician’s office.

Can I request birth certificates from the hospital where I was born?

The hospital where you were born has a record of your birth, but not your birth certificate. You can only obtain your birth certificate from the department of health or records in the state where you were born.